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*UPDATED 16th January 2020* Following a recent announcement this week, it appears UPad have been purchased by Howsy. While it’s great news to hear that many of the original staff will be re-employed, there are probably still many pre-acquisition UPad customer that would prefer to move elsewhere. What do I do next? For all of…
Customer service is a given in our world!
I’m often asked what makes us different from other online letting agents? I’m biased of course, but in my opinion we’re simply a great company to work with. It’s difficult to show on our website just how much we do for our customers and how great the service is. I’m not talking about advertising or…
Property Licencing – Do you need a landlord licence to let your property?
Local councils are launching landlord licensing schemes across the UK, and they are not just for shared houses! Although house in multiple occupation (HMO) licences are the only mandatory schemes, many councils are introducing selective and additional licensing schemes. You can read more about the different licences by clicking here. But do you need a…
Have your say on the abolition of Section 21
Following the Government announcement about planned changes to the eviction process made on the 15th April 2019, The National Landlords Association (NLA) have created the following guide to help landlords understand changes to the eviction process, how the changes will affect future eviction and when the changes will come into effect. The following has been provided by…
Tenant Fees Ban Update: Sign the contract before you ask for the deposit and rent!
ARLA Propertymark has found a significant legislative gap in the Tenant Fees Act 2019. Under the Act, holding deposits of up to one week’s rent are permitted payments. Any further payments received prior to the signing of the tenancy agreement would be prohibited. According to ARLA, this means that agents and landlords can not ask…
We have GREAT NEWS!!
The team here are delighted to announce the we are now the highest rated online letting agent on Trustpilot in the property, property leasing agent and estate agent categories. Read what 697 REAL PEOPLE had to say about our service >> https://www.theonlinelettingagents.co.uk/reviews/
Our prices are changing!
As you will be aware, the tenant fees ban starts on 1st June. This makes our current fee structure, with a contribution from both the landlord and tenant, impossible. We’ve taken this opportunity, following feedback from our customers, to restructure our pricing in such a way to serve you better. Rather than choosing a pre-defined advertising…
Tenant Fees Ban FAQ’s
We’ve put together a few frequently asked questions about the new Tenants Fees ban coming into force 1st June 2019 (England Only at the moment). ********* When does the tenant fees ban start? Does the ban apply to all tenancies? Will tenancies I already have be affected? What can tenants be charged for? What can’t…
Proposals to Abolish Section 21 Notices
As part of a complete overhaul of the sector, the government has outlined plans to consult on new legislation to abolish Section 21 evictions – so called ‘no-fault’ evictions. The Welsh Assembly has subsequently announced the same proposals. Section 21’s Scottish equivalent has already been removed north of the border. The section 21 notice is a minimum…
Your Guide to the Tenant Fees Ban
As you will know, from 1st June 2019 neither agents nor landlords will be able to charge tenants any fees in connection with a tenancy in England (joining Scotland where the ban is already in place, Wales will join on 1st Sep 2019). The new rules apply to all new tenancies (other than company lets and…